Help Center
Find quick answers about creating activities, registering, payments, and your account.
Popular questions
Open Host Center and select Create Activity. Fill in the name, description, location, date & time, capacity, and price (leave blank for a free activity).
Advanced Settings such as host approval, waitlist, auto-cancel, and the registration form can be set before you publish. Make sure your phone number is verified first, since this verification is required to create an activity.
Public activities appear on the Explore page, in search, and in the timeline for all users. Followers-only activities appear only in your followers' timelines. Invite-only activities don't appear anywhere and can only be accessed via an invite link or code.
If no privacy type is selected, new activities default to Followers-only.
When it's on, participants have to submit a request and you approve or decline it. The activity button changes to "Request to Join".
For paid activities, participants you approve have 24 hours to pay and receive a reminder email. For free activities, they're confirmed right away.
Set the price when you create the activity, or leave it empty for a free activity. If you enter a final price (full house), the price per participant drops automatically as more participants join, reaching the final price when it's full.
Once the final price is set, the starting price can no longer be changed. If the final price hasn't been set, the starting price can still be changed anytime.
A minimum of Rp20.000 and a maximum of Rp30.000.000 per withdrawal, with a total fee of Rp5.550.
You can save up to 12 bank accounts, and the account number is verified first before the funds are disbursed.
The activity is automatically canceled if it hasn't reached the minimum number of participants by the cutoff time you set (default: minimum 2 people, 6 hours before the activity). You as the host are counted too.
The check runs only once, exactly at the cutoff time. For paid activities, participants' funds are refunded automatically (by default as a pass for another activity).
How it works, end to end
- 1
Add your staff
On the Staff tab, add each trainer or coach — name, role and photo. Once added, they can be assigned to activities.
- 2
Set trainer fees
On the Fees tab, define what a session pays — a fixed amount, or a ranged fee that scales with how many participants show up.
- 3
Assign a staff + fee to an activity
When you create or edit an activity, pick which staff runs it and which fee applies. Each activity carries its own staff-and-fee pairing.
Create an activity - 4
Participants book & attend
Members join the activity. For a ranged fee, the final headcount decides which fee tier the trainer earns.
- 5
See the payout — export the staff report
Use “Download Report” on the Staff page (or the Reports card in Analytics) to export a per-staff CSV of activities and fees for a month — that’s what you pay out.
Open Analytics
Browse by topic
Get Started & Create Activities
Creating your first activity, setting privacy, and recurring schedules.
6 questionsRegistration & Approval
Host approval, waitlist, group join, and forms.
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Managing participants, chat, sending spots, and list visibility.
5 questionsPayments & Withdrawals
Pricing, payment methods, balance, and host withdrawals.
5 questionsReschedule & Cancellation
Reschedule, Auto-Cancel, and refund options.
5 questionsPromotions, Discounts & Passes
Group discounts, passes, subscription packages, and add-ons.
5 questionsCheck-in & E-Ticket
Check-in methods, the time window, e-tickets, and seat maps.
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